Welcome to Jay Buick GMC

Want a go-to guy? Mike Crooms is your man. He is knowledgeable, and helpful and worked hard to make the numbers work. I was able to convert my lease to a buy of Buick Encore. Service department is great too.

I have had my vehicle serviced many times at jay Buick .I'm not impressed by there technicians except allen who gets it right.the other technicians need better training or hire more compantent ones.the reason I still give them a 5 star rating is there service writers Rick and John they make my experience amazing.Where Jay Buick lacks they make up for it ten fold.I will not deal with anybody else they are very informative and really care about the customer.if it wasn't for them I would take my bussiness elsewhere they are the reason I'm thinking of getting my next vehicle from Jay Buick.

It was time to turn in my 2015 Buick Regal and I was exploring options for a new car or whether to buy out my old lease. George Breckling was very knowledgeable, supportive, and patient. He answered all of my questions and cheerfully spent an afternoon taking me on 3 test drives. At first, I wasn't "in love" with the Buick Encore that George recommended (I've never really cared for SUV-type vehicles), & had made the decision to go home & continue my search another day. However, he worked with the sales manager to get me a great discount package (loyalty bonus, factory incentive, educator discount) & a monthly payment that is $35 less than what I've been paying. A.J. Borisa, the Finance Manager, made the paperwork process efficient & easy to understand. The cherry on the sundae, though, was when the Products Specialist (I'm so sorry, I've forgotten his name!) walked me through all of the amazing features & technology of the Encore. He made me really excited about the car & glad I had made the decision to lease it. Overall, it was a great experience without the high-pressure sales tactics & guilt trips that many dealerships use. I've ended up with a vehicle that better fits my budget and driving habits & needs- even my insurance premiums have gotten much lower. This is my third time leasing with Jay Buick. The first experience was not good (high-pressure sales tactics & guilt trips!), but the last two with Mr. Breckling have been outstanding, and I look forward to working with Jay Buick again in the future.

Clean dealership and offices.Staff not overbearing. Sales process streamlined. Preparation of vehicle was quick. Balance of mature and young staff members..Met my expectations.

My wife and I were out scouting for a new car for me. We really had no intentions of buying anything that day, we were just trying to get ideas. We happened upon Brandon Beck who took the time to get us some ideas in the price range we were looking along with helping us decide a lease would be a better way to go with the budget we we're setting. He took us on and test drive and was informative and courteous through out the whole process. AJ in finance also couldn't have been more pleasant and helpful to deal with. Overall we were very satisfied with how we were treated at Jay. Something we couldn't say in our past car dealings.

Without a doubt the easiest car buying experience I've ever had. Salesman was great, as was the finance manager. Everyone there was very friendly and professional. I will buy my next car there, even though I live miles away.

Jay Buick went above and beyond to make this a great experience. Thank you everyone that helped with our purchase. Will always come back here

Found the 2016 Silverado 1500 Double Cab I had been looking for. The truck was priced great, thousands less than other trucks I was considering and I sacrificed nothing as far as options. Was greeted at the door and treated very well.

They gave me all the options, they listened to my needs. No high pressure games and were the nicest to deal with. They found the car I was looking for and worked within my budget. They took the time to explain all the features. I toured the dealership and met alot of great people

Let me just start of by saying everything about this establishment is pleasant. For months I was looking for a particular car as I was giving up hope...... I did one more google search expanding my miles and I found Jay Buick GMC. I made a phone call on November 17th and lady that answered the phone was welcoming and I explained to her what I was looking for and when I was from and insistently told me I have the right guy for you to work with let me transfer you to Donovan (aka DonnieCarz). After speaking with Donovan I explained to him that I was from Brooklyn, New York and I was unfamiliar with the process of buying a car from another state. Donovan assured me that I was I good hands asked for my cell phone number to send me detailed pictures answered ever question I had. Told him I was sold and what was the process to make this deal happen. I then worked with AJ Borisa from the financing department. Who also addressed all of my concerns Had all the paperwork sent overnight with a return overnight package included. He was of the following day however he did give me his cellphone number and allowed me to contact if I had questions. Which of course I did lol. This whole process took about 2 weeks and I had my car on 12/01/2017. I flew down and my fight was delayed and I was not going to make it by time the Dealership closed. But, Donnie waited For me at the airport and took me to the Dealership car was PERFECT! Miles were the same as the listing and Donnie made sure I had a full tank of gas to help on the Drive back to New York!!! I love this place and I will forever come back when its time for a new car.

I had figured out the car I wanted and found the right used car at this dealership. I was going to be driving 2 hours to get the car so I wanted to make sure it was well set up. George Breckling was my saleman and he made sure the vehicle would still be there when I arrived which was a huge help! A.J. Borisa was the finance manager who helped and he got me a better rate than my bank. Both were very helpful!

I have been dealing with Jay Buick Gmc since 2006. I am on my fifth car with them. They will do whatever it takes to make you, the customer happy. Sure anyone can sell you a car, but the owners of Jay are readily accessible too interact with you as a person, not just a customer. They want you to be a happy customer and someone who will return time and time again. Sales is only the beginning of the process. More importantly is their service department. They have excellent write up people, who have excellent follow up. They will take the time to explain what needs to be done and why. The mechanics will also explain to you anything you have a question about the operation of your car. Everyone there will greet you with a smile. You could do worse, but unlikely better.

I leased a 2018 GMC Terrain on 09/30/17, Michael Croom, Mark and AJ provided excellent customer service. Signing the lease paperwork was a breeze, The price was right and the sales staff was incredibly knowledgeable about the vehicle. I would definitely recommend Jay Buick GMC!

My daughters worked hard all summer to earn enough for a down payment on their first car. We went to look first at Jay Buick to see and test drive a Buick Encore. Donovan came out to greet us and immediately made us feel welcome. The girls explained what they wanted and what they could afford for a down payment and monthly payments. Donovan saw no problem and suggested a lease that he could work into their finances and also recognized that they were taking the car to Edinboro for college (in Pennsylvania). Being away from home, a new car lease meant that they (and us parents) wouldn't have to worry about maintenance costs or repairs. Donovan and his sales manager worked to come up with discounts to arrive at a price and payments that the girls could afford. Throughout this visit, and the subsequent visit to pick up the car and sign the papers, The dealership was fantastic. The tour of the dealership, service department, Starbucks coffee, they were all top notch! Donovan Jamison, Anthony in finance, the sales manager (I don't remember his name) and the wide open feeling and cleanliness of the dealer made this the first time I ever felt welcome and at ease with a car purchase and absolutely no uncomfortable pressure! Result, my daughters now have a 2017 Buick Encore they can call their own and are paying for it themselves thanks to Donovan Jamison.

Brandon is an outstanding person!! His people/sales skills will take him to the top A.J.helped the numbers work into my budget. Great staff and friendly environment. The best sell experience I ever had, and it was a pleasure to spend my money. Thanks.

Donovan worked with us from the beginning. He helped me get the Yukon I really wanted. He treated us like family from the very beginning. Wonderful service

I felt well taken care of during my leasing experience! My salesman worked to get me in the best deal possible. This is my second vehicle leased from Jay Buick.

Great experience indeed! We were kinda checking things out on a late Saturday afternoon . Where in most cases sales people would feel yeah they are probably just kicking tires . George approached us with such professionalism and ease that it was a pleasure doing business with him from beginning to end. Everyone was Great!! Deb and Jerry V.

Awesome dealership from sales, to finance to service. Very clean and professional environment. A lot of cars and trucks on the lot as well. Very pleasurable experience.

Great team and worked hard to get me best deal. the Jay team made it easy and painless to buy a car. Service over and above..

Jay Auto stands behind their products and gives you a buying experience you enjoy,.Friendly staff, not pushy. Convenient location. Just an overall good experience.

The staff was amazing. Everyone seem to be so happy. They spoke to you and smiled at you. I was wondering if everyone here had taken a happy pill. I have never got that type of treatment before. I loved it.

I have done business with Jay Buick since 2014. This is my second purchase. All aspects of the sale from start to paperwork were handled quickly and professionally Love them!

Outstanding support staff here, and an amazing deal! They really treat you well and keep it down to earth. I will definitely be coming back here!

If you are looking for a great experience in purchasing a car, go to Jay Buick GMC. Excellent staff. Matt was wonderful. He told me he would work with me and help put me in the driver s seat. While I was waiting for the paper work to go through, he made sure I was comfortable, offering beverages. We even talked about going on cruises. The financial manager was also a great person. When I had to sign a lot of papers, the representative patiently explained what I was signing and why. He made sure I understood everything. Good looking out guys and a thumbs up to you.